Setting your notifications and e-mail

The panel keeps you informed: a disk filling up, a backup that failed, somebody signing into your account from a new device. On Settings → Notifications you decide what you hear about and where it arrives.

You set it once and it applies everywhere — on your laptop, on your phone, in your mailbox. It is a setting that belongs to you as a person, not to the browser you happen to be sitting in and not to one hosting account. If you look after four accounts, you switch off "no e-mail about disk space" once.

What you are actually setting

The page is a table. The rows are groups, the columns are channels:

The channels are In the panel (the bell, top right), E-mail, Push (a notification on your phone or laptop, even when the panel is closed) and Telegram.

By default the bell and e-mail are on, and push and Telegram are off. We never switch push on by ourselves: your browser has to grant permission first, and the panel only asks for it when you press the switch.

Switching a group or a channel off

1. In the menu at the bottom left, click Settings and then Notifications.
2. Find the row of the group you want to hear less about.
3. Click the switch in the column of the channel you want to switch off.

That is all there is to it: the switch saves immediately, with no save button. If the connection fails, the switch jumps back and you get a message — and nothing was saved.

On a phone the same table appears as a card per group, with a labelled switch per channel underneath.

Switching off is not deleting. A group you switch off in the panel leaves the bell quiet but stays in your notification history, under Notifications in the menu. You can still go back later and read what you missed.

What you cannot switch off, and why

The Security row has two switches that will not move, with a padlock beside them. Messages about the security of your login — your password was changed, a second factor was removed, somebody signed in from a new device — are always sent.

That is not stubbornness. Messages like that are part of the service, and they are exactly the messages that tell you somebody else is trying to reach your account. A panel where an intruder can switch them off is a panel that helps the intruder.

For the same reason a couple of technical warnings are always sent, even if you switched off the group they belong to: a certificate that expires within two weeks and will not renew, and a mailbox that is hitting its sending limit. Both cost you a working website or working mail within a day.

Notifications on your phone

Switch Push on from the device you are on — that is the switch under This device. Your browser will ask for permission; if you grant it, we switch push on straight away for the groups you had not decided about. If you only want to be pushed about your accounts and not about servers, switch that row off afterwards.

On an iPhone, push only works if you add the panel to your home screen first; see Installing it on your phone.

Unsubscribing from an e-mail

Every message you are allowed to switch off carries an unsubscribe link at the bottom. Your mail program often turns it into a button of its own, at the top of the message next to the sender: Gmail, Outlook and Yahoo all do. One click and that group of messages stops arriving by e-mail.

You do not have to sign in for it, and the link keeps working even if the message has been in your mailbox for months. What happens is exactly what happens when you move the switch on this page — it is one setting, not a second list.

Messages about your security have no unsubscribe button, because we cannot switch them off.

Summaries

Summaries — such as the weekly overview of your backups — always go out at 08:00. That time is fixed for the whole platform.

Checking something from the command line

If you run a server yourself, you can check on the panel machine what was sent and why:

# everything the platform can send, and how often at most
corecp-panel mail catalog

# what is queued or was sent for one address
corecp-panel mail queue --to anna@example.com

# the headers of one message, unsubscribe line included
corecp-panel mail show --wire <message-id> | head -12

If a message is not in the list at all, it was probably never sent because the recipient switched that group off under Notifications.